To have an Eligibility Verification Certificate, etc. issued or reissued

New issue and reissue of health insurance cards ended on December 2, 2024. Use a Myna health insurance card.

To have an Eligibility Verification Certificate issued or reissued
To have the Notice of Eligibility Information reissued
If you lose your health insurance card
When there is no space left on your insurance card
If your health insurance card is damaged

To have an Eligibility Verification Certificate issued or reissued

Required documents:	Application Form for Issue/Reissue of Eligibility Verification Certificate
Applies to:	Insured persons and dependents who wish to have an Eligibility Verification Certificate issued (reissued) for the following reasons: Lost Individual Number Card In the process of renewing Individual Number Card Individual Number Card electronic certificate has expired Individual Number Card issued but not registered for use as a health insurance card No Individual Number Card issued Individual Number Card returned Support from a third party (e.g., caregiver) required to receive examinations and treatment with a Myna health insurance card Lost or damaged Eligibility Verification Certificate
Address inquiries to:	Health Insurance Society（Association）
Notes:

To have the Notice of Eligibility Information reissued

Required documents:	Application Form for Reissue of Notice of Eligibility Information
Applies to:	Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Address inquiries to:	Health Insurance Society（Association）
Notes:	The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)

If you lose your health insurance card or Eligibility Verification Certificate

Required documents:	Application Form for Reissue of Health Insurance Card (Card loss/Damage)
Required documents:	<Identification Documents> You may be asked to attach the following documents or document copies to verify the applicant’s identity. An identification document showing a facial photograph of the applicant (e.g., driver’s license, passport). If the applicant does not have picture ID, an official certificate such as a certificate of residence.
Deadline:	Immediately following loss of health insurance card
Applies to:	Insured persons or dependents who have lost their health insurance cards or Eligibility Verification Certificate
Submit to:	HR section of each corporation or company (for Voluntarily and Continuously Insured Persons to health insurance society directly)
Notes:	The Health Insurance Society’s designated bank account appears in the middle section of the application form.

When there is no space left on your insurance card or Eligibility Verification Certificate

If there is no blank space available in the space for your address on the insurance card, use correction fluid or other means to remove your old address and write your new address.
While you are not required to notify the Health Insurance Society of a change in address, please go to the Cafeteria Plan Website and update it in the personal information section.

AZSA Health Insurance Society Portal Site Login

** A login ID and password are required.

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