AZSA Health Insurance Society

KPMG

AZSA Health Insurance Society

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If you lose your health insurance card

Do the following immediately if you lose or damage your health insurance card:

If you lose your health insurance card

  1. STEP1 Remit the reissue charge of 1,500 yen into the Health Insurance Society’s designated bank account (not required in cases such as theft, fire, or natural disaster).
  2. STEP2 Provide the necessary information on the Application Form for Reissue of Health Insurance Card (Card Loss/Damage) and submit to the Health Insurance Society via the HR section of your corporation or company. (If you are a Voluntarily and Continuously Insured Person, apply directly to the Health Insurance Society.)
  3. STEP3 The card will be reissued after confirming that the reissue charge was paid.
Required documents:

<Identification Documents>
You may be asked to attach the following documents or document copies to verify the applicant’s identity.

  • An identification document showing a facial photograph of the applicant (e.g., driver’s license, passport). If the applicant does not have picture ID, an official certificate such as a certificate of residence.
Deadline: Immediately following loss of health insurance card
Applies to: Insured persons or dependents who have lost their health insurance cards
再発行手数料 1,500 yen/insurance card (remittance charge paid by insured person)
No reissue charge is required in the following cases:
  • Loss or damage due to fire, natural disaster, etc. (attach a disaster victim certificate issued by the fire department)
  • Theft (theft, pickpocketing, etc.; attach a certificate of receipt of theft report issued by the police department)
  • Other cases deemed unavoidable by the Health Insurance Society
Submit to: HR section of each corporation or company (for Voluntarily and Continuously Insured Persons to health insurance society directly)
Notes: The Health Insurance Society’s designated bank account appears in the middle section of the application form.

When there is no space left on your insurance card

If there is no blank space available in the space for your address on the insurance card, use correction fluid or other means to remove your old address and write your new address.
While you are not required to notify the Health Insurance Society of a change in address, please go to the Cafeteria Plan Website and update it in the personal information section.

AZSA Health Insurance Society Portal Site Login


** A login ID and password are required.

If your health insurance card is damaged

Required documents:
<Documents to attach>
・Damaged health insurance card
Deadline: Immediately following loss of health insurance card
Applies to: Insured persons or dependents who have damaged their health insurance cards
Submit to: HR section of each corporation or company (for Voluntarily and Continuously Insured Persons to health insurance society directly)
Notes:  

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